All AlignTec services are currently operating within normal parameters. Check back here during any service disruption for real-time updates from our network operations team.
Recent Incident History
Past 30 Days
03/15/2026 4:15 PM — Service Outage South of Sunnyside
A fiber cut affecting the Sunnyside area was identified and repaired. Service was fully restored by 6:30 PM. Approximately 45 customers were impacted.
03/08/2026 9:00 AM — Scheduled Maintenance: Network Core Upgrade
Planned maintenance window for core router firmware upgrade. Brief intermittent connectivity (< 5 minutes) experienced by some customers during the upgrade window. Completed on schedule.
02/28/2026 11:30 AM — Intermittent Connectivity: Three Springs Area
Power fluctuations at a local relay site caused brief service interruptions in the Three Springs neighborhood. UPS battery replacement resolved the issue. Service fully restored by 1:00 PM.